Here are some possible reasons and how to fix them.
- Your Skype is out of date. Update it to the latest version.
- Your internet connection is slow. Check your speeds.
- Skype’s servers are having problems. Click here to check for status, news, and updates.
- Your Skype account has been suspended. Click here to login to Skype for web. Skype may ask you to verify your account using your mobile phone.